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Poste Deliverybox International Express With Poste Deliverybox International Express, you can send rapid shipments to the EU and United States.

Poste Deliverybox International Express

  • Tracked with signed for delivery
  • Packaging included in shipment
  • Available in three formats
  • Free return to sender
  • Two delivery attempts
  • Sending from post office or home pick-up

From

35 , 00

Description

CONVENIENCE AND LOW COST

  • With Poste Deliverybox International Express you can send documents and items to Europe and the United States easily and conveniently. Using packaging provided directly by Poste Italiane you save time preparing your shipment.
 

DECIDE WHEN

  • You decide whether to send the shipment directly at the time of purchase or whenever you want, within one year, with no additional costs.
 

HOME PICK-UP OF SHIPMENT

  • You can request Poste Deliverybox International Express home pick-up anywhere in Italy. For more information, please consult the Find Out More section.
 

USA AND DECLARE

  • Parcels for the United States include the basic customs declaration ready to fill out.

How to send

COME TO THE POST OFFICE

You can purchase Poste Deliverybox International Express at post office  near you that offer the service and send your shipment at the time of purchase or within one year, with no additional costs. Check that the post office chosen offers this service.

BOOK A HOME PICK-UP

You can send Prepaid Packages also from the comfort of your own home: calling from Monday to Saturday - excluding Sundays and public holidays - from 8:00 to 20:00, the following numbers:
 - 803.160, free number reachable from a fixed line
 - 06.4526.3160, number reachable from fixed and mobile networks according to the costs of the telephone operator from which the call is made

CHECK THE STATUS OF YOUR SHIPMENT

Monitor your shipment with the Tracking service, entering the code on your receipt under the barcode. For other ways to monitor your shipment, please visit the Find Out More section.

Find out more

Prices vary depending on the package chosen and include VAT:
  • EU small: €35,00
  • EU medium: €42,00
  • EU large: €68,00
  • USA small: €39,00
  • USA medium: €46,00
 
Payment can be made in cash, Postamat cards or Postepay, as preferred by the customer.
  
Poste Deliverybox International Express is available in three formats:
  • Small up to 1 kg, 25 x 35.3 x 5 cm
  • Medium up to 3 kg, 37 x 29.4 x 12.8 cm
  • Large up to 10 kg (EU only), 39.8 x 24.8 x 28.9 cm
 
All packages are made with materials that are eco-friendly and reusable for other purposes.
Poste Deliverybox International Express delivery takes place Monday to Friday, with the following estimated timeframes:
  • EU countries (main areas): 2 working days, in addition to the day of sending
  • USA (main areas): 3 working days, in addition to the day of sending (excluding customs procedures)

For details of transit times, please consult the  online customs assistance .

Weekends and bank holidays are not considered when counting delivery times. For the delivery time to be observed, it is necessary for the shipment to be accepted before the cut-off for acceptance indicated by post offices.

 
For more information, please call from Monday to Saturday - excluding Sundays and public holidays - from 8:00 to 20:00, the following numbers:
 - 803.160, free number reachable from a fixed line
 - 06.4526.3160, number reachable from fixed and mobile networks according to the costs of the telephone operator from which the call is made

Poste Deliverybox International Express cannot be used for the following locations:
  • EU: Mount Athos (Greece), Heligoland and Büsingen (Germany), Guadeloupe, French Guiana, Martinique and Réunion (France), Ceuta, Melilla and the Canary Islands (Spain), Åland Islands (Finland), Faroe Islands, Greenland (Denmark) and the Netherlands Antilles (Netherlands)
  • USA: American Samoa, Puerto Rico, U.S. Virgin Islands, Guam, Northern Mariana Islands, Johnston Atoll, Kingman Reef, Midway Atoll, Navassa Island, Howland Island, Palmyra Atoll, Baker Island, Jarvis Island and Wake Island.
  • Great Britain and Northern Ireland
 
Shipments cannot be sent to the embassies of CubaEritreaIranMyanmar (formerly known as Burma)North KoreaSyriaSomalia and Sudan.
To find out which items are not permitted for transport, please consult the foreign Shipments Guide and the Customs information for Poste Deliverybox International Express.
Online customs assistance 
You can find out which accompanying customs documentation is required and the types of items permitted for shipment to the countries covered.
 
Home pick-up
You can request home pick-up of Poste Deliverybox Express parcels across Italy1:
  • calling from Monday to Saturday - excluding Sundays and public holidays - from 8:00 to 20:00, the following numbers:
     - 803.160, free number reachable from a fixed line
     - 06.4526.3160, number reachable from fixed and mobile networks according to the costs of the telephone operator from which the call is made
  • once the call is connected, press 1 to access mail, express courier and parcel services
  • then press 2 to access parcel services
  • then press 2 to provide home pick-up details to an operator
 
Pick-up will take place at the ground floor of the address provided, between 09:00 and 18:00, Monday to Friday. Pick-up appointments are not available. This service is free of charge.

1Pick-up is only excluded from San Marino, Vatican City, Campione d’Italia and Livigno-Trepalle.


Holding as undelivered 

A free holding period is applicable from a minimum of 3 days to a maximum of 10 days.
 
Return to sender
Request that the parcel is returned to the sender or abandon the shipment in the event of failed delivery to the addressee, checking the appropriate box on the Waybill. This service is free of charge. For prepaid packages sent to the US, return is carried out with a charge to the sender for any customs charges due for reimportation.

You can access updates for shipment:

  • with the Search Shipments function, entering the code on your receipt under the barcode. The code must be entered without spaces or hyphens (e.g. 050000201242)
  • by calling from Monday to Saturday - excluding Sundays and public holidays - from 8:00 to 20:00, the following numbers:
     - 803.160, free number reachable from a fixed line
     - 06.4526.3160, number reachable from fixed and mobile networks according to the costs of the telephone operator from which the call is made
  • on your mobile with Poste Italiane App , using the Search Shipments function

 

Documents are available in the relevant section in Italian, within the " Scopri di più " module.

1 Toll-free from Italy, with landline or mobile, active Monday to Saturday from 8.00 to 20.00.

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